- Quick-Start Guides
Quick Start Guides for Citibank Online
We believe that Citibank Online is the most convenient way to bank – that is why we have created a suite of quick-start guides just help get you started with online banking.
Choose from a catalogue of great tips and step-by-step guides to help you transact and manage your wealth options without ever having to visit the branch.
Believe it, it’s really that easy.
Step by step guide on how to register for user ID and password to access our online banking services and how to reset them.
Step by step guide on how to activate your ATM/Debit/Credit card online.
Reset Debit Card PIN
Step by step guide on how to reset your Debit Card PIN via Citi Mobile® App or Citibank Online.
Debit Card Linkage
Step by step guide on how you can link your Debit Card to a different currency checking account.
Citi Mobile® Token
Step by step guide on how to enable Citi Mobile® Token, authenticate your transactions with it and disable it any time.
Payments & Transfers
Step by step guide on how to add a payee, make a fund transfer and set up recurring payments.
See how you can view up to 7 years of statements online.
View Account Details
See how you can check your balance and transaction details on Citi Mobile® App and Citibank Online.
Step by step guide on how you can update your demographics online.
Step by step guide on how you can complete the Self Certification Digital Form to update your tax residence status.
This guide is exclusive for Citigold Private Clients and Citigold clients. See how you can enter a Live Chat session initiated by your Relationship Manager and learn more about the additional features made available during the session.
Online Investment Services
Step by step guide on how to create your currency watchlist, create an order and modify it, add alerts to currency pairs you are watching and see your portfolio.
A guide on how to search for and trade stocks, and view stock reports via Citi Mobile® App and Citibank Online. Create a stock watchlist so you can monitor them easily, also learn how you can see your Portfolio Holdings all in the palm of your hands.
Step by step guide on how to book Time Deposits, how to change maturity instruction and early termination of Time Deposits online.
Step by step guide on how you can set up Premium Accounts online, see your current holdings and use the simulator to see rates.
Total Wealth Advisor
Step by step guide on how you can see your financial goals and portfolios charted together.