Document Upload through Online Banking

Submitting your documents just got easier.

Submitting your documents just got easier.

What is Document Upload?

Document Upload is a platform that allows our Customers to send us documents such as forms and instructions, quickly, easily and securely through Citibank Online.

You can choose from any of the forms below, complete it and submit it by logging onto Citibank Online.

What’s great about DOCUMENT UPLOAD?

Speedy Delivery

Fast delivery of documents through Citibank Online, at no cost.

Peace of Mind

Documents are received securely by the bank.


No sign-up required. Submit your documents anytime, anywhere, 24/7.

Easy Steps to submit your forms to us:
Step 1


Select and print any of the documents from the above 15 documents.

Customers can also choose to write down all the necessary details/instructions of a document, on a piece of paper and send us the handwritten document.

Step 2


Scan or take a picture of the document.

Customers can choose to take a picture with your phone camera should a scanner be unavailable.

Step 3


Log on to Citibank Online, select SERVICES > DOCUMENT UPLOAD and submit your document to us.


Please note that Facsimile (FAX) Banking will no longer be available to Customers with effect from August 2 2017.