Learn more about our Privacy Policy.

Learn more about our Privacy Policy.
Privacy At Citi

Privacy at Citi:

Our goal is to maintain your trust and confidence when handling personal information about you.

You have choices:

As a Citi customer, you have the choice to be taken off our mailing lists for global market information and research, and from time to time, information on your products and services (including banking, investments, loans, credit cards and insurance), promotions, events, and investment opportunities.

Should you choose not to receive these materials, simply complete the Privacy Form or sign on to Citibank Online to send us a Secured message - Login> Services > MY PROFILE > MY MESSAGE > Inbox > Compose Mail > Select "Subscribe or remove from Marketing Malls/Emails”.

If you are, or will be, a resident of the U.S. State of California, you have certain rights with respect to your Personal Information under the California Privacy Rights Act ("CPRA") as of January 1, 2023. For more information about what this means to you, please click here

To access your rights under CPRA, please call U.S. +1-833-981-0270 or click here CPRA non-US Request to print a form and mail to us.

Data Privacy on the Citi Mobile® App

How Citi Mobile® App uses your data

The Citi Mobile® App only uses your data in accordance with our Citi Singapore Limited Mobile Privacy Statement, read together with the Citibank Singapore Limited Privacy Circular. Based on your permission and authentication, your Citibank Online login remains secured against any iPhone features used by the Citi Mobile® App (Face ID®, Touch ID®, Push notifications, enhanced security).

How to disable Citi Mobile® App features

For your security, all Citi Mobile® App feature enrollments can only be enabled on a single device at any given time. If you have a new device, these settings will automatically be transferred over when you install and authenticate yourself on the Citi Mobile® App. Learn more about Citi Mobile® App features here If you wish to stop using the Citi Mobile® App, you can uninstall the app and continue to access our digital banking services via Citibank Online.

How to terminate your Citi Mobile® App access

Please call our 24 hour CitiPhone Banking at +65 6224 5757. Alternatively, you can reach us over Live Chat on the Citi Mobile® App or Citibank® Online. Please note that uninstalling the Citi Mobile® App will not remove or disable your Citibank Online access.

Personal Data Protection And You
Use Of Cookies