ONBOARDING GUIDE

G.R.E.A.T steps to
onboard your Digital Bank Account

G.R.E.A.T steps to onboard your Digital Bank Account

Welcome to Digital Bank!

Here are G.R.E.A.T 5 steps to start your new online banking experience with Digital Bank.

Get your Citibank ATM Card, PIN and Account Number

Get your Citibank ATM Card, PIN and Account Number

Citibank VISA Card

Your ATM Card and Personal Identification Number (PIN) allow you to access Citibank Online and Citibank ATMs globally.

To login to Citibank Online for transactions, you will be required to create and register for a User ID and Password with the following:

  • ATM Personal Identification Number* (PIN)

*Your ATM Card and PIN are being mailed to you, so watch out for them and login as soon as you receive them.

Click here to login.

Receive instant alerts

Receive instant alerts

Citi Alerts serves to update you on your transactions and account activities via instant email and SMS notifications.

Now you can enjoy added level of security and greater peace of mind when you bank online with your Digital Bank account.

Enable your mobile banking

Enable your mobile banking

Bank on the move. Citi Mobile enables you to securely perform Funds Transfers, view your account details and invest on the go.

Click here for details on how to download.

Activate your account and deposit funds

Activate your account and deposit funds

Activate your account by funding it through Telegraphic Transfer or Citibank Global Transfer (if you have a Citibank account in your country).

Good news is Citibank Global Transfer is free for all Digital Bank customers!

Click here for Interbank Funds Transfer Form.

Ways to fund your account:

For funding using Telegraphic Transfer, you will need the following useful information:

Beneficiary Bank Citibank Singapore Ltd.
Corresponding Bank Refer to Interbank Funds Transfer form for corresponding bank details relevant to your currency
Swift Code CITISGSGGCB

For funding using Citibank Global Transfer:

  1. Login to Citibank Online with your User ID and Password.
  2. Click on the Payments & Transfers.
  3. Select "Overseas Payee: Citibank Account Abroad" for the destination of funds.
  4. Select the debiting account and the enter the details for the Fund Transfer.
  5. Check the transfer details and click on "Make This Transfer" to confirm.
Treat yourself to more rewards

Treat yourself to more rewards

Treat yourself to preferential rates and reward points when you transact online.

  • Your first trade is free with Citibank Brokerage.
  • Enjoy Paperless Freedom with Citibank Electronic Statements and Advices