The Citi Mobile® App
Designed for you to spend less time on it
Do more with just one app
A simpler, faster and safer way of banking is here.
We've been working hard on making the new Citi Mobile® App more than just an update. Beyond a refreshed look, you'll now have
greater flexibility at your fingertips, with personalized views and new features designed for you to spend less time on it.
Everything at a glance
Just swipe to review all your account activities and get to your favorite functions, faster.
Never miss a statement
Access your statements anywhere, anytime. Simply tap to view or download.
Stay informed of actions you need to take with our color-coded reminders.
Easy online submissions of forms
Send us your completed forms (selected forms) via the Citi Mobile® App with Docupload.
Citi Mobile® is available for download from the App store and Google Play store of the following 16 countries: Australia, China, Hong Kong, Korea, India, Indonesia, Japan, Malaysia, Philippines, Singapore, Thailand, Taiwan, United Arab Emirates, United Kingdom, United States of America and Vietnam.
How do I sign on? Forgot your User ID/ Password? Don't have a User ID or Password? What kind of fund transfers can I do in Citi Mobile® App? Can you add payee in Citi Mobile® App? What will I need to do if I lose my phone with Snapshot enabled on the Citi Mobile® App? What is Touch ID / Face ID? Which phone models are eligible for Touch ID / Face ID activation? How secure is Touch ID / Face ID? How to enable Touch ID / Face ID for Citi Mobile® App? How to disable Touch ID / Face ID for Citi Mobile® App? How long is my Touch ID / Face ID enrollment for Citi Mobile® App valid? I have 5 fingerprints and 2 face profile IDs stored in my phone. Do all have them have access to my Citibank account? Will Touch ID / Face ID work when I am overseas? Will Touch ID / Face ID for Citi Mobile® App be disabled once I change my mobile number? Why was my Touch ID / Face ID Turned off?