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Online Stock Trading Account
With Citibank Brokerage, you instantly gain access to the U.S., Hong Kong and Singapore stock markets through the Internet, mobile or over the phone. With one integrated account, you will be able to manage your investments portfolio and money seamlessly for stock trading. You also get access to a wide range of easy-to-use investment tools and comprehensive market information about active stocks and trades.
Get more choices and control over your investments today with a Singapore-based trading account.
Important Notice: Changes to settlement cycle for U.S. market securities
Starting May 28, 2024, the trade cycle to settle most U.S. market securities will shift from 2 to 1 business day. Should you have any queries please contact your Relationship Manager or call our 24-Hour Citiphone Banking at +65 6224 5757.
Start Stock Trading Now
- Click here to find out how to apply and download the application forms.
- Contact your Relationship Manager or our Phone Trading Hotline at +65 6333 3223 +65 6333 3223.
- Click here if you would like us to contact you.
Online Investment Services
Stock Trading Account Benefits
Enjoy the full functionality and flexibility of building your stock portfolio with an all-in-one securities trading account. Access easy-to-use tools that give you control and insight.
Citibank Stock Brokerage Account offers these advantages:
- Invest in securities from the major stock exchanges in U.S., Hong Kong and Singapore markets.
- Flexibility to trade through our easy-to-use trading platform via Citibank Online (online trading), Citi Mobile (mobile trading app). Alternatively, you may place your order with a phone trader via our Phone Trading Hotline.
- Stay on top of your investments and trading ideas with advance charting tools, research and watch lists.
CHECK OUT THESE EASY-TO-USE TOOLS:
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Real-time Stock Quote Services
Unlimited free real-time stock quote services to view stock prices.
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Order/ Trade Execution Alert Service
Help you check the order processing status in a timely way.
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Price Alert Service
Monitor stock prices, the highest / lowest price over 52 weeks and other criteria. You can choose to receive the alert messages via SMS or email.
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Stocks Finder
Pick your ideal stocks using criteria such as industry, trading volume, P/E ratio, earnings per share, etc.
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Warrants Finder
Quickly locate targeted warrants using criteria such as stock code, expiry date and implied volatility.
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Block Trades Record
Track trading movement of significant investments by picking out stocks with large trade turnover.
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Reference Charts
Compare the performance of stocks and indexes through different charts.
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Comprehensive Market Information
Leverage real-time international financial markets news.
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All-in-one Portfolio Overview
Access average stock purchase prices and keep track of your portfolio's performance.
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Mobile Trading Service
Download and logon to the Citi Mobile app with your mobile phone to easily manage transactions and check real-time stock prices.
3 Simple Steps to Apply for a Stock Trading Account
Applying for an account is simple and straightforward. It takes only 3 fast and easy steps to start trading.
Download & Complete the Forms
Adobe Acrobat Reader is required to view and print the PDF forms
- Application Form (Securities Agreement)
- Form W-8BEN - Each applicant to submit one form.
- RWS Acknowledgment & CAR Declaration Form - Each applicant to submit one form.
Additional requirements for Customers Domiciled in Malaysia/Philippines:
Customers who are domiciled in Malaysia or Philippines are required complete a declaration form before opening an account.
Philippines Domicile Customers - Declaration Form
Malaysia Domicile Customers - Declaration Form
When completing the forms, please take time to read through the checklist.
Mail the Forms to Us
Send the forms (application Form and W-8BEN) via post to the following address:
Citibank Singapore Limited
Global Consumer Banking Robinson Road
P.O. Box 330 Singapore 900630
Attention: IPB Citibank Brokerage Application
If there are discrepancies between your existing record with us and your application form, we may require you to furnish additional documents for verification.
Check Your Accounts in 5 Days
You're ready to trade within 5 business days! You will have a new Citibank Brokerage Brokerage Cash Account for settlement and Cash Securities account for stockholdings.
Need assistance? Please click here if you would like us to help you with the Citibank Brokerage application.
Brokerage Charges
Click on the ‘+’ sign below to view full charges of the different markets.
Securities Trading in USD | Internet / Mobile Rates | Phone Rates | |||||
Client Segment | CPC | Citigold | Citibanking | Digital Bank - Citibanking | CPC | Citigold | Citibanking |
Min
Commission (Per Contract) |
USD 18 | USD 18 | USD 25 | USD 25 | USD 49 | USD 49 | USD 49 |
Commission Rate (Per Contract) |
0.12% | 0.15% | 0.30% | 0.25% | 0.50% | 0.50% | 0.50% |
Custodian Fees | 0% | 0.015% ( No cap) |
0.0165% (No cap) |
0.0165% (No cap) |
0% | 0.015% ( No cap) |
0.0165% (No cap) |
Transfer Fee In/Out | USD 0 | ||||||
SEC Fees for Sell Trades | 0.00278% |
Custodian Fees are payable every 6 months on your monthly average stockholding.Inclusive of GST where applicable.
Prevailing Goods & Services Tax (GST) of 9%^ applies to the brokerage rates.
^With effect from January 1 2024, the prevailing Goods & Services Tax (GST) will be increased from 8% to 9%.
* A fee of USD75 will be charged for transfer in of securities held under the Direct Registration System (DRS).
Securities Trading in HKD | Internet / Mobile Rates | Phone Rates | ||||||
Client Segment | CPC | Citigold | Citibanking | Digital Bank - Citibanking | CPC | Citigold | Citibanking | |
Min
Commission (Per Contract) |
HKD 80 | HKD 80 | HKD 120 | HKD 120 | HKD 180 | HKD 180 | HKD 180 | |
Commission Rate (Per Contract) |
Below HKD 300,000 |
0.12% | 0.15% | 0.30% | 0.25% | 0.50% | 0.50% | 0.50% |
HKD 300,000 and above | 0.20% | |||||||
Custodian Fees | 0% | 0.015% ( No cap) |
0.0165% (No cap) |
0.0165% (No cap) |
0% | 0.015% ( No cap) |
0.0165% (No cap) |
|
FRC transaction levy (effective January 1 2022) |
0.00015% (rounded to the nearest cent) | |||||||
Transfer Fee In/Out | HKD 0 | |||||||
Scrip conversion | HKD 380 | |||||||
Stamp duty | 0.10% | |||||||
Transaction levy | 0.0027% | |||||||
Trading levy* | 0.00565% |
*With effect from 1 Jan 2024, the trading levy imposed by the Stock Exchange of Hong Kong will be increased from 0.005% to 0.00565%.
Custodian Fees are payable every 6 months on your monthly average stockholding.Inclusive of GST where applicable.
Please note that transactions in French, Italian and Spanish companies will be subject to the corresponding Financial Transaction Tax (FTT).
French - Effective December 1 2012, all Buy Trades in French companies will be subject to the French FTT of 0.3% of the transaction amount.
Italian - Effective March 1 2013, all Buy Trades in Italian companies with a market capitalization greater than 500 million Euros will be subject to the Italian FTT of 0.1% of the transaction amount.
Spanish - Effective January 14 2021, all Buy Trades in Spanish companies will be subject to the Spanish FTT of 0.2% of the transaction amount.
How to Start Trading
Upon successful application of Citibank Brokerage, a Brokerage Cash Account and Cash Securities Account will be established for you. You will need to fund your Brokerage Cash Account before you can begin trading.
For fast and easy access to the markets, you can place trade orders via 3 ways: Citibank Online, Citi Mobile® App and our Phone Trading Hotline.
Trade via Citibank Online
- Sign on to Citibank Online with your registered User ID and Password.
- Click on "Investments" and "Brokerage" and enter your One-Time PIN (OTP) sent to your mobile phone via SMS, or generated by your Online Security Device (OSD).
- Click on "Trade Now" to begin trading.
Trade via Citi Mobile® App
- For iPhone users, login to Citi Mobile® App with your registered User ID and Password. For other smartphone users, you can login via www.ipb.citibank.com.sg on your mobile browser.
- Enter the One-Time PIN (OTP) sent to your mobile phone via SMS, or generated by your Online Security Device (OSD).
- Click on the "Citibank Brokerage" on the top navigation and select "Trade Now" to begin trading.
* If you do not have Citi Mobile® App, you can search for "Citibank IPB SG" from the App Store and download it.
Trade via Phone Trading Hotline
Simply call our phone traders at +65 6333 3223 +65 6333 3223 anytime from Mondays to Fridays, based on Singapore Time (UTC+8), between 8.30am to 5.30pm and 8.00pm to U.S. market close.
Stock Trading Risks
Securities investments are not bank deposits and involve risks, including the possible loss of the principal amount invested. Past performance does not guarantee future results.
- The price of securities can and does fluctuate, sometimes dramatically, and that any individual security may experience upward or downward movements, and may even become valueless. Therefore it is as likely that losses will be incurred rather than profit made as a result of buying and selling securities. This is the risk that customers should be prepared to accept.
- Investors investing in securities denominated in non-local currency should be aware of the risk of exchange rate fluctuations that may cause a loss of principal.
- Customers will take complete responsibility for any losses resulting from your trading strategy.
- You may be charged a transaction fee and/or service fee when you redeem these securities. Investors investing in securities denominated in non-local currency should be aware of the risk of exchange rate fluctuations that may cause a loss of principal. Exchange controls may be applicable from time to time to certain foreign currencies. You should therefore determine whether any foreign currency investment is suitable for you in the light of your investment objectives, your financial means and your risk profile. Brokerage account is not available to U.S. Persons.
* The above is only a summary of some of the key risks in investing in the product. Detailed risk disclosures are set out in the documentation relating to the specific product. Prior to entering into a transaction, you should ensure that you have read and understood the nature of all of the risks associated with the investment in order to determine whether the investment is suitable for you in light of your experience, objectives, financial position and other relevant circumstances. You should consult with your legal, regulatory, tax, financial and/or accounting advisors to the extent you consider it necessary in making your own investment decision. In the event that you choose not to seek advice from a financial advisor, you should carefully consider whether this product is suitable for you in light of your investment objectives, financial means and risk profile.
Citibank Brokerage FAQs
Click on to expand and on to minimise the details.
General
Citibank Brokerage gives you the ability to trade anytime in the U.S., Hong Kong and Singapore markets, offering you an easy to access interface to ensure you can transact securely and easily. Moreover, you will be given access to market and company news to assist your investment decisions. Dedicated to availing you with an extensive range of resources, we invite you to trade with Citibank Brokerage and start investing the smart way!
You can trade in NYSE, NASDAQ, AMEX, HKEX and SGX markets.
Citibank Online
This online service is available 24/7. Simply login to Citibank Online to trade securities listed on U.S., Singapore and Hong Kong exchanges.
Phone Trading Hotline at +65 6333 3223+65 6333 3223
This service is available from Mondays to Fridays, based on Singapore Time (UTC+8), between 8.30am to 5.30pm and 8.00pm to U.S. market close. Call our Phone Traders to trade securities listed on U.S., Singapore and Hong Kong markets.
Note: Phone orders confirmed and executed cannot be modified or cancelled.
Citi Mobile® App
Trade and track your portfolio on the go! Available 24/7, all you need to do is login using Citi Mobile® App and you can easily trade securities listed on U.S., Singapore and Hong Kong exchanges.
Brokerage Account Application
Account(s) can only be opened for existing customers of Citibank Singapore Limited, International Personal Bank who are aged 21 years and above. We are not able to accept applications for Power-of-Attorney and "In-Trust-For" accounts.
Please note that the Citibank Brokerage service is only available to non-U.S. persons. Some products and services may not be available in certain jurisdictions.
Click here to apply for Citibank Brokerage account. Alternatively, you may wish to contact your Relationship Manager or CitiPhone Banking at +65 6224 5757+65 6224 5757.
We will establish a Brokerage Cash Account (settlement account) and a Cash Securities Account (stockholding account).
Yes you can. There is no limit to the number of stock trading accounts you can have.
Yes, you can open individual and joint Citibank Brokerage accounts.
Click here to apply an account to trade in a new market. Alternatively, you can contact your Relationship Manager or our Phone Trading Hotline at +65 6333 3223+65 6333 3223 for assistance.
Your new brokerage account will be linked to your User ID and password. You will be able to see Brokerage Cash Account (settlement account) and a Cash Securities Account under your account summary when you login to Citibank Online.
Brokerage Account Operations
You can withdraw funds from your Brokerage Cash Account via Citibank's ATMs. Currency withdrawn from the ATM will be in the currency of the domicile country subject to FX charges. You can also withdraw your funds over the counter.
To check your funds available for trading, simply login and refer to your Account Summary. Alternatively, you may click on "Brokerage Services" on the left navigation bar after you login, select "Account Information" on the top navigation. The amount stated under "Available Funds" reflects the amount of funds you have available for trading.
Yes, once your new account is established, you can choose it from your list of accounts. All the relevant account information such as portfolio and transaction details will be displayed accordingly.
The "Buy" order will not be accepted if you do not have sufficient funds. Your orders have to be fully funded. The total value of your "Buy" order, including charges, will be earmarked in your Brokerage Cash Account at the point of order entry.
The balance reflected on Account Summary includes "Hold" amounts of your successfully executed orders. The balance reflected on Trade Now excludes the "Hold" amounts.
Please note that Brokerage Cash Account balance reflected on Account Summary is based on balance at the point of login. This balance does not reflect orders executed during the login session. To view real-time balance of Brokerage Cash Account, please refer to Account Info. The balances reflected on Account Summary will be updated on your next login.
The security balance reflected on the Account Summary and Portfolio page differs as Portfolio figures are computed based on real-time pricing.
Receivables are sales proceeds from your successfully executed "Sell" orders in U.S., Hong Kong and Singapore markets. You can use receivables from the same settlement account to fund your "Buy" orders.
Receivables can be used to fund "Buy" orders from "Sell" order successfully executed on Trade day (T) and the next 3 working days (T+3). The Receivables amount will be credited into your Brokerage Cash Account after 9.00pm, Singapore Time, on the fourth day (T+3).
You can view the Receivables balance from either Portfolio or Trade Now.
Only the 80 most recent transactions within any date range will be reflected.
You can view your portfolio under "My portfolio" hyperlink in "Trade Now" page or "Portfolio" Tab under "My Account"
Charges
For the full listing of Citibank Brokerage charges, please click here.
For U.S. Market
All brokerage accounts are held under the U.S. tax bracket of 30% withholding, which is imposed by the U.S. tax regulator- IRS. The tax will be imposed on dividend payments and the custodian will perform the withholding automatically. This means, dividend payments are always net of tax when credited to your brokerage account with Citibank.
With effect from May 2011, submitting a Form W-8BEN to Citibank Brokerage, may qualify your account for a lower rate of withholding if the U.S. has a tax treaty with your home country. In order to have the correct amount of tax withheld - which can vary from 0% to 30%, depending on the accountholder's country of residence - a non-U.S. person must have provided to Citibank Brokerage with a valid Form W-8BEN that has the "Claim of Tax Treaty Benefits" section duly completed.
Dividends distributed by foreign corporations listed in the U.S. markets are subject to different tax rates. The tax rate may vary for different countries (country in which that corporation is located) and also the different types of business entities.
Note: A non-U.S. person's residency status must be re-certified every 3 years, or when any information on the original Form W-8BEN has changed.
SEC stands for Securities And Exchange Commission, the federal agency created by the Securities Exchange Act of 1934 to administer that act and the Securities Act of 1933. The statues administered by the SEC are designed to promote full public disclosure and protect the investing public against fraudulent and manipulative practices in the securities markets. Generally, most issues of securities offered interstate commerce or through the mails must be registered with the SEC. (See Maloney Act, Securities Act Amendments of 1975, Securities Exchange Act of 1934).
Trading
You may place trading orders for the U.S. Market, Singapore Market, and Hong Kong Market at any time of the day via Citibank Online or the Citi Mobile® App (except during scheduled maintenance periods).
You may also place trading orders via our Brokerage Hotline, from Mondays to Fridays, based on Singapore Time (UTC+8), between 8.30am to 5.30pm and 8.00pm to U.S. market close.
Singapore Market
Singapore trading hours is between 9.00am - 5.00pm (Singapore time).
Trading Hours | 9.00am to 5.00pm |
Pre-Open | 8.30am to 8.59am |
Post-Closing Routine | 8.58am to 8.59am and 5.04pm to 5.05pm |
Pre-Close | 5.05pm to 5.06pm |
Close | 5.06pm |
* For half-day trading, Non-Cancel and Pre-Close phases will start and end any time from 12.34pm to 12.35pm.
There is no trading on Singapore public holidays. For more information, please visit www.sgx.com
U.S. Market
U.S. trading hours is between 9.30am - 4.00pm (U.S. time).
This translates to Singapore Time of:
Daylight Savings Time* | 9.30pm - 4.00am |
Standard Time | 10.30pm - 5.00am |
* Daylight Savings Time begins on the second Sunday of March and ends on the first Sunday of November.
Hong Kong Market
Auction Order (Pre-Opening Session) |
9.00am to 9.30am |
Normal Order (Continuous Trading Session) |
9.30am to 12.00pm 1.30pm to 4.00pm |
U.S. Holiday Calendar 2023
U.S. Holiday Calendar 2023 | ||
---|---|---|
Date | Day | Holiday |
January 02 2023 | Monday | Day after New Year's Day |
January 16 2023 | Monday | Martin Luther King Jr. Day |
February 20 2023 | Monday | President’s Day |
April 07 2023 | Friday | Good Friday |
May 29 2023 | Monday | Memorial Day |
June 19 2023 | Monday | Juneteenth National Independence Day |
July 04 2023 | Tuesday | Independence Day* |
September 04 2023 | Monday | Labor Day |
October 09 2023 | Monday | Columbus Day |
November 23 2023 | Thursday | Thanksgiving Day* |
December 25 2023 | Monday | Christmas Day |
*Each market will close early at 1.00 pm (US Time) on July 3 2023 and November 22 2023.
Singapore Holiday Calendar 2023
Singapore Holiday Calendar 2023 | ||
---|---|---|
Date | Day | Holiday |
January 02 2023 | Monday | Day after New Year's Day |
January 23 2023 | Monday | Day after Chinese New Year |
April 7 2023 | Friday | Good Friday |
April 22 2023 | Monday | Hari Raya Puasa |
May 01 2023 | Monday | Labor Day |
June 02 2023 | Friday | Vesak Day |
June 29 2023 | Thursday | Hari Raya Haji |
August 09 2023 | Wednesday | National Day |
November 13 2023 | Monday | Deepavali |
December 25 2023 | Monday | Christmas Day |
Hong Kong Holiday Calendar 2023
Hong Kong Holiday Calendar 2023 | ||
---|---|---|
Date | Day | Holiday |
January 02 2023 | Monday | Day after New Year's Day |
January 23 2023 | Monday | Chinese New Year |
January 24 2023 | Tuesday | Chinese New Year |
January 25 2023 | Wednesday | Chinese New Year |
April 05 2023 | Wednesday | Ching Ming Festival |
April 07 2023 | Friday | Good Friday |
April 10 2023 | Monday | Easter |
May 01 2023 | Monday | Labor Day |
May 26 2023 | Wednesday | Vesak Day |
June 22 2023 | Thursday | Dragon Boat Festival |
October 02 2023 | Monday | National Day |
October 23 2023 | Thursday | Double Ninth Festival |
December 25 2023 | Monday | Christmas Day |
December 26 2023 | Tuesday | Christmas Day |
Singapore Market
- Ordinary stock e.g. S12 (Sing Tel, Lot size 1000), S15 (Sing Tel, lot size 100), S55 (Singapore Airlines)
U.S. Market
- Ordinary (Common) stock on Nasdaq, e.g. MSFT (Microsoft);NYSE e.g. IBM
- American Deposit Receipt (ADR), e.g. CHA, (China Telecom ADR);SHI (Sinopec Shanghai ADR)
- Exchange Traded Funds (ETF), e.g. QQQQ (Nasdaq 100 Trust),SPY(UTS SPDR TRUST)
- Over The Counter (OTC ) stocks, e.g. FNMA( Federal National Mortgage Association)
Hong Kong Market
- Ordinary stock e.g. 00001 (Cheung Kong), 00005 (HSBC Holdings)
- Exchange Traded Funds (ETF) e.g. 2801 (iShares MSCI China Index ETF)
- Listed Warrants
Yes. Our real time price feeds ensure that you get up to date stock quotes.
All trades are executed by Citigroup Global Markets or other brokerage firms and not Citibank Singapore Limited. Citibank Singapore Limited will take your instructions for transmission to such brokerage firms.
Before a "Buy" order can be accepted, Citibank Brokerage will check your Brokerage Cash Account for sufficient funds and earmark the full amount for settlement.
Before a "Sell" order can be accepted, your securities account is checked for sufficient sellable stock quantity.
You can use "Stock Symbol Guide" to search stock quotes by entering company name with the help of "Containing" and "Starting With" functions.
For Buy Orders, you can only place limit orders (The highest price you are willing to buy) across all markets.
For Sell Orders, you can place limit orders (The lowest price you are willing to sell) and stop loss limit orders across all markets.
Market Order is available for U.S. Market sell orders only. When a Market Order for a "Sell" order is placed, the order will be partially or fully filled at the prevailing bid price. Note: The execution price may not be the same as the last traded price as stock prices are volatile and it may have moved upon execution.
For "Sell" order, the "Limit price" which you indicate will be the lowest price you want to sell your securities. As for "Buy" order, it will be the highest price you want to buy the securities.
This is the triggered price for your sell order to be sent to the market for queuing/execution.
For Buy Orders, you can only place limit orders (The highest price you are willing to buy) across all markets.
For Sell Orders, you can place limit orders (The lowest price you are willing to sell) and stop loss limit orders across all markets.
Market Order is available for U.S. Market sell orders only. When a Market Order for a "Sell" order is placed, the order will be partially or fully filled at the prevailing bid price. Note: The execution price may not be the same as the last traded price as stock prices are volatile and it may have moved upon execution.
Stop Loss Limit Order is a normal order with respect to a sale instruction (with a specified Lowest Selling Price and a pre-set Stop Loss Price) which you may place with the Singapore, U.S. and Hong Kong markets for processing during the continuous trading session on any relevant trading day.
As the last traded price is used to determine if the Stop Loss Price has been triggered, the opening price of the continuous trading session may be adopted for the earliest triggering of a stop loss order placed on the relevant trading day.
Once the order is triggered at the Stop Loss Price on any trading day, the sale instruction will be carried out at or above the Lowest Selling Price in the same way as a normal order except that any unfilled order (in whole or in part) will lapse at the end of the same trading day and will not be carried forward to the following trading day. Therefore, even if the Stop Loss price has been triggered, the stop loss order may not be executed (in whole or in part.)
Your "Good for the day" order expires at the end of the trading day. "Good till date" (GTD) order is valid up to 30 calendar days across all markets.
Remember to check your order status at the end of the trading day. If you would like to continue with a lapsed order on the next trading day, please submit a new order.
Singapore Market
No, the minimum quantity is by 1 lot size.
U.S. Market
Yes, the minimum quantity is at least 1 share, except for HOLDRS, which trades in round lots of 100 shares. Orders that are not in round lots will be rejected by the exchange. Please Click here for the list of HOLDRS.
Hong Kong Market
No. The minimum quantity is based on the lot size of the security.
Singapore Market
Yes, the table below shows the bid size and price range of SGX (effective from July 4 2011).
Products | Price Range (SGD) | Bid Size (SGD) | Bid Range |
Securities^ | Below 0.20 0.20 to 1.99 2.00 and above |
0.001 0.005 0.01 |
+/- 20 |
Debentures | All | 0.01 or 0.001 (Determined by SGX-ST) | +/- 30 |
^ Excludes Exchange Traded Funds (ETF), bonds, loan stocks; and securities traded in Hong Kong Dollar (HKG) and Japanese Yen (JPY). SGX will determine the minimum bid structure for these products.
U.S. Market
There is no limitation on the price entered for U.S. markets orders.
Note: The price entered for securities listed on the NYSE market must be kept within 2 decimal places, otherwise it will be rejected by the exchange.
Hong Kong Market
Securities traded on Hong Kong exchange are subject to the following minimum bid size:
Share Price (HKD) | Bid Size (HKD) |
0.01 to 0.25 | 0.001 |
0.25 to 0.5 | 0.005 |
0.5 to 10 | 0.01 |
10 to 20 | 0.02 |
20 to 100 | 0.05 |
100 to 200 | 0.1 |
200 to 500 | 0.2 |
500 to 1,000.00 | 0.5 |
1,000.00 to 2,000.00 | 1 |
2,000.00 to 5,000.00 | 2 |
5,000.00 to 9,995.00 | 5 |
No contra trades are allowed.
After submission of orders, you may proceed to My Trades and check under Trade Status to check if the orders are open, partially filled or filled.
Note that the unexecuted portion of partially filled orders will be reflected under Trade Status Open category. All orders are issued an order reference number for tracking purposes.
You may modify or cancel orders that have not been executed. These are displayed under the Trade Status, Open orders screen. You may also call our Citibank Brokerage Hotline at +65 6333 3223+65 6333 3223 for assistance on the navigation to modify/cancel your order online.
For all quantity modifications, you may only modify to a lower quantity. To increase quantity, please submit a new order.
For U.S. market orders, modification or cancellation during Singapore Time, between 4.00am - 8.00am (Daylight Savings) or 5.00am - 9.00am (Standard Time) will not be accepted. Please submit your request after these timings.
Note that your original order may have been executed while your modification / cancellation request was being transmitted. Therefore, it is important to check the outstanding order screen again later to see if the order has been successfully modified or cancelled. Cancelled orders will be removed from the Trade Status screen. Note that once the order is executed, you will not be able to modify or cancel it.
Yes, your orders may be partially fulfilled, depending on your order and market situation. The normal brokerage rate applies. Full details of our fees and charges can be seen in our fee schedule.
Short-selling of stocks that you don't already own is not allowed.
No. You need to transfer the securities you are holding with other security firms to Citibank Brokerage to be able to trade those securities through Citibank Brokerage.
To transfer securities into Citibank Brokerage, you will need to:
- Provide us with an instruction and details of your existing brokerage firm / depository agent by completing the
Securities Transfer Form (Transfer In). - Initiate the transfer process by providing an instruction and Citibank Brokerage Custodian details to your existing brokerage firm / depository agent.
If the counter you would like trade is not reflected on screen, please call our Citibank Brokerage Hotline at
+65 6333 3223+65 6333 3223 for assistance.
You will receive SMS and email notifications upon successful execution of your Hong Kong market trades. A contract note will also be mailed to you on the following business day.
Your trades and stockholding will be reflected in your monthly statement.
Settlement
Singapore Market
Buy Orders:Funds required for the purchase will be earmarked on trade date and debited from the Brokerage Cash Account on T+2 by midnight (Singapore Time).
Sell Orders: Proceeds from sales will be credited into the Brokerage Cash Account on T+2, and the funds will be available for use on the following business day.
U.S. Market
Buy Orders:Funds required for the purchase will be earmarked on trade date and debited from the Brokerage Cash Account on T+2 by midnight (Singapore Time).
Sell Orders: Proceeds from sales will be credited into the Brokerage Cash Account on T+2, and the funds will be available for use on the following business day.
Hong Kong Market
Buy Orders:Funds required for the purchase will be earmarked on trade date and debited from the Brokerage Cash Account on T+2 by midnight (Singapore Time).
Sell Orders: Proceeds from sales will be credited into the Brokerage Cash Account on T+2, and the funds will be available for use on the following business day.
Singapore Market
If you buy securities denominated in USD, your trade will be settled in USD. For securities purchased in SGD and other currencies, your trade will be settled in SGD.
U.S. Market
You trade will be settled in USD.
Hong Kong Market
You trade will be settled in HKD.
You need to fund your Brokerage Cash Account before you can trade. Here are the various ways to fund your Brokerage Cash Account:
- Online funds transfer from another Citibank account or another bank
- Check deposit (simply write your Brokerage Cash Account number behind the check)
- Inbound Funds Transfer Inbound Funds Transfer (This is applicable only if you have opened a SGD Brokerage Cash Account)
- Cash deposit at Citibank branches and Cash Deposit Machines
Corporate Actions And Dividends
Notifications of upcoming and effective corporate actions are delivered as a courtesy in an effort to provide information which we believe may be of note to our customers. All information is supplied on a best-efforts basis and as such, Citibank cannot guarantee the timeliness nor accuracy of the information. At times, terms of an offer may change without new information being provided to customers. It is the customer's responsibility to ensure they have reviewed all corporate action terms with an external party, such as company websites or news releases, prior to making any trading decision.
Types of corporate action - each corporate will be identified to be either a mandatory event (those issues where no action is required from a shareholder) or a voluntary event (those actions where a shareholder may elect from a series of options).
Corporate action types
Mandatory events - Citibank does not send any general notification to account holders for Mandatory events.
Voluntary events - It is the customer's responsibility to check with an external party, such as company websites or news releases, for any corporate action announcements. As a courtesy, Citibank may review the terms of the offer and will on a best-efforts basis send eligible shareholders an eMail informing them of the corporate action. Customers may submit their election directly through their Relationship Managers.
Note: All communications to customers on corporate actions will be in English. Citibank does not provide translation services to any other languages.
You will receive a mailer from Citibank about the corporate actions after adjustments have been made. The updates will be reflected in your Securities account when you login online. Your monthly statement will also indicate the payout.
Please note that you will only be able to input any sell orders after the dividend bonus/share split are adjusted and reflected in your Securities Account. The crediting of corporate action entitlements and dividends are subject to receipt of confirmation from our custodian, where the timing will vary depending on the nature of the corporate action and may be after the effective date of the corporate action.
You will receive a mailer from Citibank. Once the payout is settled, it will be credited into your cash trading account. Your monthly statement will also indicate the payout.
Note: All communications to customers on corporate actions will be in English. Citibank does not provide translation services for corporate action announcements.
Still have questions?
Contact your Relationship Manager or our Phone Trading Hotline at +65 6333 3223+65 6333 3223.
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Important Notices
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Customer Account Review - All Citibank Brokerage customers are required to complete and qualify under the CAR to continue to trade with Citibank Brokerage Learn More
Other Relevant Information
- Citibank Brokerage Application Form (PDF 1.75MB)
- Form W-8BEN (PDF 68 KB)
- RWS Acknowledgment & CAR Declaration Form (PDF 157KB)
- Securities Transfer In Form (PDF 49 KB)
- Securities Transfer Out Form (PDF 49 KB)