CONTACT US

There are many different ways you can get in touch with Citibank.

To locate the Citibank branch/ATM, atm⁵, or AXS nearest you :

• Click here for a list of Citibank branches, ATMs, atm5 and AXS locations in Singapore.
• Click here for a list of Citibank locations around the world.

For confidential or account related questions :

• Please Sign On with your User ID and password.
• Go to your Inbox , located at the top right of your home page.
• Compose and send us your secure mail for our follow up.

For more information about us

If you are new to the bank :

• Please proceed to our welcome page to find out more about Singapore and how we can help you take advantage of global opportunities to grow, protect & preserve your wealth.

For general enquiries or feedback :

• You can email us or call our CitiPhone Officers at :

  24-Hour CitiPhone Banking: +65 6224 5757

  24-Hour CitiGold Priority Hotline: +65 6323 3200

Please do not send your account related instructions or queries via this link!

We will not act on / respond to such instructions/queries sent via this link. For your protection, please Sign On to Citibank Online to send us your SECURE message via My Home Inbox or call our 24-hour CitiPhone Hotline.

For other remote banking options :

• You can choose to access your accounts via Self-Service Phone Banking, available in English and Chinese, or Speak to a CitiPhone Officer :

  24-Hour CitiPhone Banking: +65 6224 5757

  24-Hour CitiGold Priority Hotline: +65 6323 3200

Important Notice :

Please note that the cessation of the Night Desk FX Execution Service will take effect from May 20, 2017 3:00am, Singapore Standard Time (the "Effective Date"). With this revision, you will only be able to execute Margin trades and place Margin FX orders from 7:00am up to before 3:00am, Singapore Standard Time through our Margin Hotline +65 6328 8017.

For Citibank Brokerage enquiries or order placement :

• You can call our Phone Trading Hotline to enquire about Citibank Brokerage services and place a U.S. and Singapore market order :

  Phone Trading Hotline: +65 6333 3223

  Our hotline is opened on weekdays (excluding Singapore public holidays) from 8:30am to 5:00am (Singapore time).
• If you are interested in Citibank Brokerage, please click here to send us a message.

Other information :

• Forgot your PIN? Please call us at +65 6224 5757+65 6224 5757 to have a new PIN issued to you.

Reporting your concerns / feedback with Citibank

• A. For feedback relating to investment / insurance products and/or services, click here.
• B. For all other feedback, click here.