Banking From Wherever You Are

Introducing Live chat



With Live Chat, you can now connect with your dedicated Citigold Relationship Manager instantly and securely on your Citi Mobile® App. Do your banking virtually from the comfort of your home, anytime at your convenience.

Citi's new live audio, chat and video banking service enables you to gain access to our team of experts to review your portfolio via secure screen-sharing. Our innovative solution allows you to enjoy the same face-to-face interaction with your relationship manager, just like how it is when you are at our client center.

Features at a glance


Review your portfolio via secure screen share with your team of experts on video chat.


Chat instantly or leave a message for your Relationship Manager.


Simply tap 'Help' at the bottom menu of Citi Mobile® App to get started.


Citi Mobile® App is available at these stores.

For more information please refer to our digital quick start guide on Live Chat here


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