Member Rewards Program

Member Rewards from Citibank IPB

Begin your journey now as you enjoy a host of fascinating rewards, specially selected to suit your lifestyle.

Choose from our wide range of exciting shopping rewards at the most exclusive malls and boutiques in the Asia Pacific region; Air Miles from Premium Airlines; exciting cruises and exquisite hotel stays in the region.

Click here to explore further.

Earning Points

To thank you for being our customers, you will be rewarded with Points for various banking activities.

Please refer to www.ipb.citibank.com.sg or call your Relationship Manager for the latest programs from which you can earn Points.

Points earned and redeemed will be reflected in your Monthly Banking Statement.

How to Redeem

Redeeming your Points is easy!

  • Click here to start redeeming your choice of reward online.

  • Alternatively, you can send the redemption form to your Relationship Manager.

  • Alternatively, you may also contact your Relationship Manager.
Faqs

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General

You can find out how many Points you have in the following ways:

  • View your monthly banking statements.
  • Logon to Citibank Online
  • Contact your Relationship Manager.

Your Points have a validity period of 12 months from the calendar year your Points are earned.

  • E.g. A: If your Points have been credited in May 2018, they will expire after December 31 2019.
  • E.g. B: If your Points have been credited in December 2018, they will expire after December 31 2019.

Redeeming Points

Click here to start redeeming your choice of reward online.

Alternatively, you can send the redemption form to your Relationship Manager.

You may also choose to redeem your rewards via Citibank Online. Redemptions made via Citibank Online requires fewer Points. Alternatively, you may also contact your Relationship Manager.

You can redeem your Points for premium treats including air miles, shopping vouchers, hotel stays and unique lifestyle experiences.

Rewards voucher will be dispatched to your mailing address as per our records.

For redemption of air miles, air miles will be credited directly to your air miles account.

Please allow 20 working days for delivery of your rewards voucher to your mailing address as per our records.

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