CONTACT US

At your assistance
around the clock.

At your assistance around the clock.

There are many different ways you can get in touch with Citibank.

To locate the Citibank branch/ATM, atm5, or AXS nearest you :

  • Click here for a list of Citibank branches, ATMs, atm5 and AXS locations in Singapore.
  • Click here for a list of Citibank locations around the world.

For confidential or account related questions :

  • Please Sign On with your User ID and password.
  • Go to your Inbox , located at the top right of your home page.
  • Compose and send us your secure mail for our follow up.

For more information about us

If you are new to the bank :

  • Please proceed to our welcome page to find out more about Singapore and how we can help you take advantage of global opportunities to grow, protect & preserve your wealth.

If you are visiting Singapore soon :

  • Feel free to make an appointment with us and we will be happy to walk through your financial health check in person with you.

For general enquiries or feedback :

  • You can email us or call our CitiPhone Officers at :

    24-Hour CitiPhone Banking: +65 6224 5757

    24-Hour CitiGold Priority Hotline: +65 6323 3200

Please do not send your account related instructions or queries via this link!

We will not act on / respond to such instructions/queries sent via this link. For your protection, please Sign On to Citibank Online to send us your SECURE message via My Home Inbox or call our 24-hour CitiPhone Hotline.

For other remote banking options :

  • You can choose to access your accounts via Self-Service Phone Banking, available in English and Chinese, or Speak to a CitiPhone Officer :

    24-Hour CitiPhone Banking: +65 6224 5757

    24-Hour CitiGold Priority Hotline: +65 6323 3200
  • With Fax Banking service, you can send your banking instructions and enquiries to us. All instructions received will be effected within three business days.

    Fax banking: +65 6632 4759

For Citibank Brokerage enquiries or order placement :

  • You can call our Phone Trading Hotline to enquire about Citibank Brokerage services and place a U.S. and Singapore market order :

    Phone Trading Hotline: +65 6333 3223

    Our hotline is opened on weekdays (excluding Singapore public holidays) from 8:30am to 5:00am (Singapore time).
  • If you are interested in Citibank Brokerage, please click here to send us a message.

Other information :

  • Forgot your PIN? Please call us at +65 6224 5757+65 6224 5757 to have a new PIN issued to you.

Reporting your concerns / issues with Citibank

  • Share with us your concerns / complaints about Citibank products or services here.
  • inAccount.The Global Online Account for global citizens.
  • Your first trade is free with Citibank Brokerage.