CONTACT US

Start a relationship with International Personal Bank Singapore today

There are many different ways you can get in touch with Citibank.

To locate the Citibank branch/ATM, atm5, or AXS nearest you :

  • Click here for a list of Citibank branches, ATMs, atm5 and AXS locations in Singapore.
  • Click here for a list of Citibank locations around the world.

For confidential or account related questions :

  • Please Sign On with your User ID and password.
  • Go to your Inbox , located at the top right of your home page.
  • Compose and send us your secure mail for our follow up.

For more information about us

If you are new to the bank :

  • Please proceed to our welcome page to find out more about Singapore and how we can help you take advantage of global opportunities to grow, protect & preserve your wealth.

If you are visiting Singapore soon :

  • Feel free to make an appointment with us and we will be happy to walk through your financial health check in person with you.

For general enquiries or feedback :

  • You can email us or call our CitiPhone Officers at :

    24-Hour CitiPhone Banking: +65 6224 5757

    24-Hour CitiGold Priority Hotline: +65 6323 3200

Please do not send your account related instructions or queries via this link!

We will not act on / respond to such instructions/queries sent via this link. For your protection, please Sign On to Citibank Online to send us your SECURE message via My Home Inbox or call our 24-hour CitiPhone Hotline.

For other remote banking options :

  • You can choose to access your accounts via Self-Service Phone Banking, available in English and Chinese, or Speak to a CitiPhone Officer :

    24-Hour CitiPhone Banking: +65 6224 5757

    24-Hour CitiGold Priority Hotline: +65 6323 3200
  • With Fax Banking service, you can send your banking instructions and enquiries to us. All instructions received will be effected within three business days.

    Fax banking: +65 6632 4759

For Citibank Brokerage enquiries or order placement :

  • You can call our Phone Trading Hotline to enquire about Citibank Brokerage services and place a U.S. and Singapore market order :

    Phone Trading Hotline: +65 6333 3223

    Our hotline is opened on weekdays (excluding Singapore public holidays) from 8:30am to 5:00am (Singapore time).
  • If you are interested in Citibank Brokerage, please click here to send us a message.

Other information :

  • Forgot your PIN? Please call us at +65 6224 5757+65 6224 5757 to have a new PIN issued to you.

Reporting your concerns / issues with Citibank

  • Share with us your concerns / complaints about Citibank products or services here.
  • Get Powered-up when you trade online.
  • Your first trade is free with Citibank Brokerage.
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